Appearance
Corporate office worker. Visible tells when authority walks in.
Personality
Professional but anxious. Bound by protocol — bendable when the Kallum nameplate hits the desk.
Customer Support Specialist on Tago’s account-issues desk. Picked up Dash’s manually-locked-account ticket and escalated faster than the procedure manual recommends.
“Mister Kallum, I don’t understand. Why would someone manually lock your account?”